ISO certified

ISO 9001:2015

The quality management system of Contour Covering Technology BV is certified by Lloyd’s according to the ISO 9001:2015 (pdf) standard. This standard specifies the requirements for an organization to consistently deliver products in accordance with a customer’s demands, and the applicable legislation.

ISO 13485:2016

Contour is also certified for ISO 13485 (pdf). This international standard defines the requirements for suppliers of medical devices in order to work in accordance with applicable legislation.

ISO 14001:2015

Since 2024, Contour has also been ISO 14001:2015 (pdf) certified. This standard describes an environmental management system through which our organization can develop and implement an appropriate environmental policy. By using this standard, we as a supplier can ensure that we reduce and manage our environmental impact while also complying with applicable legislation.

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Quality Measurement
Quality Inspection

Quality

Contour pays a lot of attention to its quality systems and continuous improvement programs. A quality assurance system has been implemented for all steps in our order fulfillment and production process. From product creation to service and assembly. Certificates such as ISO9001 and ISO13485 help to guide us in formulating our quality strategy.

Naturally, we have a quality assurance department with skilled employees who check the produced parts according to prescribed measurements. Checks can be done randomly, in between steps, or as a final inspection. A report is drawn up for every check.

Powder-coated sheet metal welded assembly with bonded rubber

Registration

All quality deviations are recorded as quality calls in our quality management system, no matter if a deviation is internally or externally diagnosed. The system links the quality call to the relevant sales, purchase and production orders. A cause, corrective and preventive analysis is then made. Production orders are blocked until the status of the quality calls permits the production process to continue.

At least as important, however, is the “in process” check by the employee at their workstation, so that a good product is delivered to the next department.